Companies alternatives to Infinity car insuranceĬonsider the coverage and features that other car insurance companies have to offer, and tap Get quotes to see your customized rate.Ĭompare What auto insurance coverage does Infinity offer? The company did score well for its strong finances. Our star ratings for Infinity, explainedįinder’s car insurance experts rate Infinity about average because the company offers the coverage and types of discounts that you’d expect, but with poor customer service ratings. Contact Infinity at 87 for more information. The company apologized and offered users a complimentary Experian membership to monitor their credit reports. The unauthorized access may have allowed hackers access to some private data. In March 2021, some policyholders were notified of a data breach from December 2020. Recently, customers have experienced trouble with Infinity’s data privacy. Some of these complaints include delays in claims processing, low claim settlements and outright denials of claims that should have been covered by existing policies. Since the industry standard is 1.00, Infinity’s score shows that it sees many more complaints than normal. Infinity also receives a 7.31 score on the National Association of Insurance Commissioners complaint index for private auto insurance. Infinity has closed over 500 complaints filed with the BBB in the last three years, a high number for a relatively small brand. Since the BBB uses other factors to rate a company like its transparency and complaint resolution, Infinity holds a B rating with the agency as of 2022. Infinity car insurance reviews and complaints Then save up to 15% for switching from another insurance provider. Shave some of the cost off just by getting an online quote, but get even more off by starting it at least six days before your old coverage ends. Receive discounted rates when insuring vehicles with antitheft devices, antilock brakes and airbags. Save even more money when you switch to automatic, electronic payments. Save up to 15% for paying policy premiums in a lump-sum payment. Save up to to 38% when you insure multiple vehicles with Infinity
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